Shipping policy

1. In-Store Collections

  • Collections are Allowed
  • Orders in stock maybe collected Immediately after placing orders
  • Proof of identification (ID, driver's license, or order confirmation email) may be required for collection.
  • A time frame (e.g., 7 days) is usually set for collection before the order is canceled or returned to stock.

2. Delivery

  • Delivery Timeframes:

Standard delivery takes 1- 4 Business days, while express options may be available.

Pretoria and JHB 1-2 Business days After Order

South Africa 2-4 Business days After Order

  • Delivery Costs:

Free Delivery when you order more than R499.99

Delivery is calculated on check out

  • Tracking: We will provide a tracking number via email or SMS to monitor your order’s progress.
  • Failed Delivery Attempts: If no one is available to receive the parcel, the courier may attempt delivery again or return the package to the retailer.

3. Payment

  • Accepted Payment Methods: Retailers typically accept:
    • In-Store payments Accepted
    • Debit/Credit Cards (Visa, Mastercard)
    • EFT (Electronic Funds Transfer)
    • Mobile Payments (SnapScan, Zapper)
    • Card payments for in-store transactions
  • Security: Secure payment gateways with SSL encryption should be used to protect customer data.
  • Fraud Prevention: Some retailers may require additional verification (e.g., One-Time PINs or 3D Secure) for online purchases.